Service and Maintenance

We have a fully equipped, full service workshop at our Benton HQ with 3 full time highly qualified and experienced mechanics ready to look after your bike(s). Our mechanics are industry qualifed with minimum Cytech 2 and have extensive knowledge of the major industry suppliers of bikes and parts including Shimano, Sram and Campagnolo.

We offer a full range of services and bespoke workshop training courses and have extensive supplier arrangements. All our services will involve discussing your bikes requirements and the work that is recommended. If we need to order parts that you have agreed, we will discuss the likely timing of receiving those parts and completing our work. Any changes we will advise you. We believe transparency is the best policy when it comes to providing a top quality service. 

Hubtiger, our new booking and workshop management software enables us to communicate with you better. Once your bike is booked in you will receive updates via text/email on it’s progress. You can even download the Hubtiger app and respond to notifications and approve parts and ultimately pay you bill via the app. It also syncs with Strava, so you can manage the wear and tear on your bike against how much you ride it.

 To book a service, simply select below, add your contact details and then select a date for dropping off your bike. If you don’t see what you need or you’re just not sure click through and select General Assessment and we’ll go from there when you bring your bike in.

Standard Service

A basic assessment that includes checking and inflating tyres, adjusting brakes, gears, and headset.

Tightening all relevant bolts to recommended torque settings.

A safety check is also carried to identify any worn parts or areas of concern.

The cost of this service is £40.00 + parts. 

All Services are priced + plus parts.

£40

Custom Service

All of the bits included in a standard service plus a tailored service to suit the exact requirements or your bike.

Our experienced mechanics will discuss your requirements and customise the Service to suit your precise needs. We’re happy to access your bike, have a chat and agree which of our recommendations you would like us to fulfill.

The labour charge will be dependent upon the nature and amount of work required.

All Services are priced + plus parts.

£Assessed

Comprehensive Service

This involves stripping your bike down to the frame. The frame and parts are then thoroughly cleaned and degreased before rebuilding your bike.

During this process, all mechanical brake and gear cables are replaced. Cost for cables varies depending on specification and are charged in addition to the labour charge for this service.

Where applicable, the wheel hubs, headset, and bottom bracket are also fully serviced. Cost for any parts varies depending on specification and are charged in addition to the labour charge for this service.

The wheels will be tensioned and trued. Cost of any parts varies depending on specification and are charged in addition to the labour charge for this service.

The cost of this service is £120.00 + parts. 

All Services are priced + plus parts.

£120

Get in Touch

 

Telephone the Workshop: 0191 250 9367

Email the Workshop: workshop@bike4health.org

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